FAQ

Original Artwork

What is original artwork?

Each piece is created by me. Some are one-of-a-kind, some are part of limited edition series.

How is it packaged?

I pack each piece with care for shipping. If your country isn't listed at checkout, email me and I'll arrange delivery.

Are the works framed?

Most works are sold unframed. Each work specifies in its description whether it comes framed or not.

Art Prints

What are your art prints?

Open edition photography prints and reproductions of my artwork. Printed and shipped by my printing partner, Prodigi.

What materials are used?

Premium heavyweight fine art paper (200gsm) with archival inks, museum-quality giclée prints with a 100+ year color guarantee. Mats are acid-free and won't discolor with age. Framed options come with anti-reflective Perspex and are made by specialist framers.

About sizing

Sizes are specified with each product. Frame sizes refer to the glaze size, not including the frame width. 

How are prints and framed prints packaged?

Prints are carefully rolled and placed in sturdy tubes for safe transit, keeping them flat and undamaged. Framed prints are delivered ready to hang, with protective padding and reinforced cardboard packaging

Will the colors of the artwork and frame be exactly as shown in the photos?

While I strive for accuracy, slight variations in color may occur due to screen differences. Please note that frame mockups are provided to show different framing possibilities. Margins of the artwork may vary slightly due to format adjustments.

General Inquiries

Who is the author of the artworks?

All artworks are created by me, Lili Zaneta.

How much does shipping cost?

Shipping fee apply at the checkout.

Where do you ship?

I ship worldwide. If your country isn’t listed during checkout, email me for manual delivery arrangements. Read more in Shipping.

Are there duties and taxes?

Duties and taxes may apply depending on the destination country. These are the responsibility of the customer and are not included in the product price or shipping cost. Read more in Shipping.

Returns and damaged items?

I offer 14-day returns on everything. You pay return shipping, I refund once it arrives. If something arrives damaged, that's on me—just email a photo and we'll sort it.

Gift cards?

Yes, available here.